The policy was developed in order to implement the requirements of the legislation in the field of processing and ensuring the security of Personal data and is aimed at ensuring the protection of the rights and freedoms of a person and citizen when processing his personal data.
The Policy applies to Personal Data that we process in connection with the services and products that we offer you (hereinafter referred to as the Services) and applies to Personal Data received personally from you, through any online and offline channels, or received through websites tedavitour.com (hereinafter referred to as the Sites).
If you have any questions, you can contact us by e-mail firstname.lastname@example.org
What Personal Data do we collect from you?
We process the following Personal data of customers and (or) tourists (hereinafter referred to as Clients): last name, first name, patronymic, postal address, e-mail address, home phone number or mobile phone number, age, date of birth, gender, passport data (series, number, country of issue, expiration date), payment history, payment information, bank or credit card information and other Personal Data that you voluntarily provide to us in accordance with applicable law.
When visiting our Sites, we may process the following Personal data using cookies: information about the type of browser, IP address, address of the location of your device, and others.
What are the purposes of processing your Personal Data?
We process your Personal Information in order to comply with legal regulations, as well as in order to:
- fulfillment of our obligations and the exercise of our rights under agreements concluded with Clients for the sale of a tourist product in accordance with the norms;
- fulfillment of our obligations and the exercise of our rights under agreements concluded with partners for the sale of a tourist product in accordance with the norms;
- fulfillment of our obligations and exercise of our rights under contracts concluded with other individuals or legal entities in accordance with the provisions of the Civil Code;
- administration of justice or enforcement proceedings, including for the fulfillment of our obligations and the exercise of our rights in the process of legal proceedings on claims against us, or our claims against Clients, partners or other third parties in accordance with applicable law;
- fulfillment of our obligations and exercise of our rights in the performance of claims processing of complaints to us, or our claims to Clients, partners or other third parties; performing marketing and advertising activities to establish and further develop relationships with Clients and Partners;
- ease of use of the Sites;
Only those personal data that meet the above purposes are subject to processing. If, in order to achieve the above goals, we need biometric Personal data, or those related to health, then such processing is carried out only on the basis of the consent of the subject of personal data.
How long do we store your Personal Data?
We store your Personal Data only for the period necessary to achieve the corresponding purpose, except in cases where a longer period of storage of Personal Data is established by law.
What are the legal grounds for the processing of your Personal Data?
Applicable data protection legislation allows Tedavi Tour to process your Personal Data in order to fulfill a contract with you.
If you provide us with Personal Data, which are special categories of Personal Data (for example, information about your health status), your consent will be the legal basis for the processing of such Personal Data.
Your separate express consent to receive marketing communications is the legal basis for the processing of Personal Data. You can opt out of receiving such marketing communications at any time.
Your consent to the use of the Cookies used on our Sites is the legal basis for the processing of your Personal Data.
When do we ask for your consent?
By using our Services and Sites, you agree to the processing of your Personal Data. If you do not want us to process your Personal Data, please do not use our Services available on the Site or provided through our sales offices, partners, travel agencies, or otherwise provide your Personal Data.
Our service providers
We have the right to transfer (including cross-border) your Personal Data to the data processing operators of the relevant companies operating under the Tedavi Tour brand and partners of Tedavi Tour and to trusted third parties who organize your trip.
How we process your Personal Data
We process your Personal Data both manually and using automation tools by collecting, recording, organizing, accumulating, storing, clarifying (updating, changing), extracting, using, transferring (providing, providing access), depersonalizing, blocking, deleting, destruction of Personal Data in accordance with the requirements of applicable data protection laws.
Can you withdraw your consent to the processing of Personal Data?
If your consent is a legal basis for the processing of your Personal Data, you can revoke it at any time. This will not affect the legality of the processing of Personal Data based on your consent until your consent is withdrawn. You can revoke your consent by sending us an email at the address above.
Are you obliged to provide Personal Data for the purposes of using the Sites?
You are not required to provide Personal Information. However, if you do not wish to provide your Personal Information, you cannot purchase the Services.
We may make changes to this Policy by posting an updated version. With regard to data processing processes carried out on the basis of your consent, we do not have the right to change the volume of such processing of Personal Data, unless you provide additional consent to change the volume of information processing.